Shipping Policy

There is always a way to get your products from Jubi:

Type your Postal Code in our "Delivery Options App" on the front page to get the specific rates for your area!

1) Store Pickup

Curbside pickup is available, free, for orders of any value, from Monday to Friday, 9am to 5pm. Just select Store Pickup at checkout. 

Jubi Kitchen: 775 Pacific Rd, unit #23, Oakville, ON.

Orders are usually ready on the next business day. You will receive a message when your order is ready for pickup.

2) Discounted Weekly Shipping

EVERY THURSDAY: Expanded GTA (BLUE area) has FREE DELIVERY on orders over $65. Orders over $50 have a $5 shipping fee and under $50 have a $15 shipping fee.

 

EVERY THURSDAY: GREEN AREA has FREE DELIVERY on orders over $120. Orders over $60 have an $8 shipping fee, and orders below $60 have a $15 shipping fee.

 

Pay close attention to the cut-off information when you select your shipping option. We cannot guarantee delivery on the same week for orders placed after the cut-off time.

Our delivery window is between 10AM and 9PM. We cannot schedule deliveries. Our delivery crew is instructed to leave the package right at your door whenever possible, so that you don't have to be present to receive it.

 

3) Express Shipping

We provide an array of express shipping options, depending on where you are located and on your order size.

Enter your Postal Code in the "Delivery Options App" on the front page and see your delivery options and rates.  

 

ADDITIONAL INFORMATION

To guarantee that the products will arrive in the best condition, they are shipped frozen. Depending on the courier and duration of transit, we may use different insulations and / or ice packs to allow the products to thaw along the way in safe temperatures. Our insulation is curbside recyclable and the ice packs can be reused.

Every product has been freeze-tested before launch to make sure that they keep their texture and flavour after thawing.