Copy of Shipping Policy

There is always a way to get your products from Jubi:

1) Store Pickup

Curbside pickup is available, free, for orders of any value, from Monday to Wednesday, 10am to 12pm. Just select Store Pickup at checkout. 

Jubi Kitchen: 775 Pacific Rd, unit #23, Oakville, ON.

We will send you a message after your order is placed to confirm your preferred pickup date and time.

 

2) Local Delivery

FREE WEEKLY DELIVERY for orders over $40 CAD at specific locations

South Toronto + South Mississauga + Oakville: Delivered every Thursday

North Toronto + Brampton + North Mississauga: Delivered every Friday

Cut-off time for orders is 5PM on the previous day.

Our delivery window is between 12pm and 8pm. Our delivery crew is instructed to leave the package right at your door whenever possible, so that you don't have to be present to receive it.

 

3) GTA Shipping

Available for Toronto, Halton, Peel, York and Durham (see map below)

Shipping rates:

Orders over $100: FREE

Orders over $50: $5 shipping fee

Orders under $50: $10 shipping fee

Products are usually shipped on the next business day with same day delivery. Orders made from Friday to Sunday will be delivered on the next Monday.

 

4) Expanded GTA Shipping

Available for areas ~75km around the GTA

Shipping rates:

Orders over $120: FREE

Orders over $60: $7.50 shipping fee

Orders under $60: $15 shipping fee

Products are usually shipped on the next business day with same day delivery. Orders made from Friday to Sunday will be delivered on the next Monday.

 

5) Shipping to rest of Ontario

Shipping rates:

Orders over $120: $8 shipping fee

Orders over $60: $12 shipping fee

Orders under $60: $25 shipping fee

Products are usually shipped on the next business day with next day shipping. Orders made from Thursday to Sunday will be shipped the next Monday and delivered on the next Tuesday.

*We reserve the right not to accept shipping to remote areas.

 

ADDITIONAL INFORMATION

To guarantee that the products will arrive in the best condition, they are shipped frozen. Depending on the courier and duration of transit, we may use different insulations and / or ice packs to allow the products to thaw along the way in safe temperatures. Our insulation is curbside recyclable and the ice packs can be reused.

Every product has been freeze-tested before launch to make sure that they keep their texture and flavour after thawing.